Policies

Information for tenants is posted below. Please call our
rental office at 360.734.5374 if you have any questions.

Downloadable Forms

Use the links below to access any forms you may need prior to and after becoming a tenant.

Rent Payments

Rent is due on the first of the month, unless otherwise indicated on your lease. No statement will be mailed. Late fees amount to a $25 charge on the 6th day of the month + $5 per day thereafter until the full balance is paid. If rent is mailed, it must be received in our office, not postmarked, by the 5th. NO EXCEPTIONS.

If your check is returned to us because of Non-Sufficient Funds, you will be charged a fee of $35.

We accept payments by check, money order, or cashier’s check for the exact amount, payable to Painless Properties. Tenants should take care to write their building, apartment number and room letter on the rent check. Payments may be dropped off at our office in person, in the drop slot or mailed to Painless Property Management

Painless Properties, LLC
2110 Bill McDonald Pkwy, #1
Bellingham, WA 98225

Emergency Calls

If you have an emergency after regular office hours, please call our emergency hotline immediately at (310) 739-7960.

These situations are considered emergencies:

Otherwise, please call us during the next business day and we will gladly help resolve your situation involving the following:

Maintenance Requests

Please call 360.734.5374 or come into the maintenance office at 2110 Bill McDonald Pkwy, #1 for maintenance requests. If a tenant or guest caused the problem, the tenant will be charged a maintenance fee for the repairs. For example, if a dishwasher does not work and the appliance vendor reports that the drain was clogged with food or a utensil, the tenant will be held responsible. If the repair is due to a broken or malfunctioning part or other cause not resulting from the tenant's misuse, the tenant will not be charged. If a tenant submits a request for a repair and the vendor reports that nothing is wrong or the problem was just a tripped breaker or similar issue, the tenant will be assessed a maintenance fee for the call. For questions about maintenance requests and charges, please call the leasing office at (360) 734-5374, Monday through Saturday, 9:00 a.m. – 5:00 p.m. Tenants agree to not do repairs or make alterations to the apartments themselves for any reason.

Tenant Rules & Policies

Tenants agree to the terms set forth below at the time of signing. Any breach of these rules may result in fees or eviction at the sole discretion of the management.